Our dental clinic is open and you can read our COVID-safe procedures here.
We have unfortunately had to temporarily stop our beauty treatments in line with Government regulations. All existing appointments will be rescheduled.
The Bow Lane team have been working hard around the clock to make sure the practice is safe environment for you and us.
As a dental clinic, we work in an environment where the prevention of a whole range of infections is integrated into everything we do. In addition to our usual cross infection control measures, we have been paying extremely close attention to all government guidelines, more specifically to COVID-19. Please read through the information below to see what’s changed.
The practice has implemented new cross infection prevention control standards in light of the COVID-19 pandemic to ensure paramount safety of our team and patients. We kindly ask you to thoroughly read all aspects of this information and comply with the requirements for your appointment.
You will be sent your Medical History form to complete or update remotely online via an email link before your appointment. Please complete these as soon as possible, this will include:
You can find our medical history forms below:
We will also send any relevant treatment consents to you via email prior to your appointment. Please kindlyread, sign and return these remotely before you attend your appointment where possible.
Please let us know if you require any assistance in completing your forms. A member of our reception team will be happy to help.
Please do not attend the appointment if the following applies to you:
Please maintain self-isolation and contact the practice by phone or email for further advice or follow the below link for government website advice.
To maintain the highest safety and care standards we have developed a list of bullet points for your safety. Please read through this carefully so that you know what to expect on the day of your appointment.
The dentist and nurse will have the correct PPE on throughout the appointment, even when talking to you before and after the procedure.
If you are having an ‘Aerosol Generating Procedure’ the dentist and nurse will be wearing a FFP2/respirator mask and full clinical gown.
Please return to the reception desk to book your future appointment as normal.
Please preferably pay in advance for the appointment over the phone or by link, otherwise a contactless method is preferred. A member of our team will always disinfect the card machine reader in between each use, for your peace of mind.
Remember: The practice no longer accepts cash payments.
Any treatment estimates, information or consent forms will now be emailed to you as we no longer provide paper formats of these.
If you wish to cancel or reschedule this appointment, please allow 2 working days’ notice (see cancellation policy on email reminders).
Thank you for your support during these unprecedented times, we look forward to seeing you.