“James is an inspiration – if he was running a restaurant, it would be Michelin starred!”
Dr Dan Hegarty
I have been a patient at Bow Lane Dental since it opened – I was one of the very first patients, I believe. I was looking to have some cosmetic dentistry carried out at the time and availability was not as widespread as it is now.
My existing dentist didn’t offer any cosmetic treatments, so I searched online and Bow Lane was a chance finding. Its search ranking was excellent and it had an attractive website, showing a modern and up-to-date practice in the City that I found appealing and was convenient from my place of work.
I remember being very impressed by the thoroughness of my initial assessment and the detail of the recommended dental plan. My initial treatments were tooth whitening and lingual braces that were fitted to the back of my teeth making them ‘invisible’. I’ve since had a combination of veneers, implants and crowns. One of my treatments took place at the Eastman Hospital where a dental expert from the US was visiting. To refine his own technique, James fitted some of my veneers under this expert’s guidance. Not only was the cosmetic result most pleasing, but I was very impressed by James’ approach to his own professional development. James’ approach to dentistry is technically admirable and forms part of a wider approach to oral & general health.
James is a charismatic, dynamic and driven man with lots of ideas – certainly more than your ‘average dentist’. Right from the start the practice has been at the cutting edge with its technology, IT, dental imaging and treatment range. The utmost quality and calibre of care has been maintained throughout the past 20 years that I have been a patient. I have personally benefited from James going the extra mile on a number of occasions when I have contacted him out-of-hours and received both a prompt reply and treatment.
Bow Lane Dental is James’ baby. He sets the tone with his high energy and quality innovations. He has successfully recruited a very good team of dental nurses, dental hygienists, technicians and dental practitioners around him. The team includes experts and specialists in general dentistry, cosmetic dentistry, periodontics and orthodontics. I have also benefited from excellent dental hygiene care and advice from Christine Arran (dental hygienist) throughout my time at Bow Lane.
The practice is complemented by its relationship with an excellent on-site dental laboratory and the team is blessed with welcoming, efficient receptionists who have always made me feel at home. The leadership of James, the quality of his clinical colleagues and the welcoming approach of the reception team all come together in making Bow Lane a really special place. In fact, I feel privileged to be a patient of this practice.
Set in the delightful Bow Lane, close to St Paul’s Cathedral, this beautiful practice is tastefully decorated and very comfortable. James ensures those important extras are in place too, such as plentiful supplies of water, a comfortable waiting area and an array of quirky artwork to admire – some of which feature himself!
James is very used to speaking at conferences and to dentists from around the world. He is a confident orator, lecturer and teacher. He is great on camera and an excellent communicator on social media platforms. Such communications are complemented by Bow Lane’s regular practice newsletters.
I admire James Goolnik for his eclecticism, including his philanthropic and environmental projects. Proceeds from his book, “Brush”, helped Dentaid finance a hospital dental surgery and a mobile dental clinic in Malawi.
He also wrote “Kick Sugar” with Jenny Phillips (nutritionist) and TV chefs Katie and Giancarlo Caldesi. This book is part of James’ interest in helping people to eat more healthily and he has a passion for supporting parents in reducing the amount of sugar consumed by children. The charity benefiting from “Kick Sugar” is the Rewards Project. At the time of writing this testimonial, James is working with 487 schools and nurseries to severely reduce sugar from children’s diets. The vision is “to change the reward culture in schools, so that staff stop using sugar (and food) as a reward for good behaviour or performance. We will shift the reward culture in schools and nurseries towards alternative nonfood-based rewards that establish life-long healthy eating habits for children”.
James’ other passions include environmental issues – sustainability, carbon offsetting and removing plastic from the environment wherever possible. James and Bow Lane have partnered with rePurpose Global. This is the world’s leading plastic action platform, a global coalition of people and companies dedicated to reducing waste, reviving lives and restoring nature’s balance. James’ views are expressed on the practice’s website – “We have a strong commitment to our environmental responsibilities and will continually review our policies and decisions to ensure we are doing everything reasonable to limit our environmental impact”.
Before the pandemic around 20 of us attended a cookery evening with James and celebrity chef and restauranteur, Giancarlo Caldesi, who runs La Cucina Caldesi Cookery School in Marylebone. It was a fun evening where we learned about healthy cooking and eating, both of which are close to James’ heart and fit well into his holistic approach to dental & general health.
James and his team get to know you as a person. There is always some pleasant “small talk” about family, friends and activities which puts you at ease in the dental chair. I have always felt very secure at Bow Lane, confident that I shall receive the very best treatment at all times.
If James was running a restaurant, it would be Michelin starred!
I am a very satisfied patient and advocate of the practice. I have been happy to recommend James and his team to some family members, friends and work colleagues.
In summary, it has been a delight to have been a patient of James Goolnik and his colleagues at Bow Lane Dental. I congratulate the team on the excellence achieved during the past 20 years. I look forward to remaining a patient and have no doubt that James will remain an innovative practitioner and an inspiration to others both within, and beyond, his profession. Still in his early 50s, James has already achieved so much and, I feel sure, still has much to give to so many people and projects. I shall watch this space with interest!
Dr Dan Hegarty MA MBBS DCH DRCOG MRCGP DOccMed
CEO, Express Medicals Ltd.
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